Include your QuadJoy model and serial number, the device and operating system you are connecting to, and whether you are using USB or Bluetooth. Explain what happens and when it started.

For mounting or replacement parts, describe the existing arm, clamp and connector. You do not need to share medical records to ask a product question.

Send a support enquiry

Common questions

Can I configure QuadJoy from any computer?

The manufacturer’s configuration app runs on Windows. Tell us which model and operating system you use so we can help check the required connection. Manufacturer software guidance.

Which consumables do I need?

Sticks, saliva filters, hydrophobic filters and tubing are available separately or in packs. Check the connector on older units before selecting current replacement sticks. Explore consumables.

Can I send my device in for repair?

Start with a repair enquiry and include the serial number and fault description. Wait for the agreed repair pathway and return instructions before sending equipment. Repair enquiry.

Can a therapist or organisation request a quote?

Yes. Include the organisation, intended configuration and destination in the quote form. If an approval document needs particular details, explain those requirements in your message.

Every setup is personal.

Let's find yours.

Build a product list, tell us what you need, and request a tailored quote.